Alan Maughan spey casting on a river
Alan Maughan spey casting on a river
Alan Maughan spey casting on a river
Sunset image on a river

Century Game Rod Warranty

Century has made fine fishing rods for over 30 years and we go to great lengths to ensure that what we make is serviceable and fit for purpose. We also recognise that accidents happen and in the interests of prevention rather than cure we issue a Registration & Care document with each rod that gives considerable information on looking after your rod. If you read and follow the practical guidance in the Registration & Care document – then you will probably never need to read much further

Century operates an Integrated Management System which is governed by ISO9001; 2008 Quality, ISO14001: 2004 Environmental and OHSAS 18001: 2007 Health & Safety. We are the only fishing tackle company in the world to have these annually audited accreditations. This means we have total control over what we make in composites and have detailed traceable supply lines and manufacturing records.

  • For your Century Warranty to become effective you must register your rod with us within 30 days of purchase. You can also register on line and we recommend using the registration form on this website. The Century Registration & Care document has a post paid card for your convenience if you prefer this method.
  • The Century warranty applies to the original owner and is given in addition to your statutory rights under the laws of England. The benefit of the warranty may not be assigned or transferred to any other subsequent owner.
  • It is important that the original owner retains original proof of purchase. Registration with Century is not proof of purchase.
  • The Century warranty does not cover ordinary wear and tear or loss covered by normal insurable risks such as theft, loss, fire, trapped in car doors or crushing.
  • Century reserves the right to alter handling charges without notice.
  • Century makes its rod blanks available to custom builders and our warranty is limited to the blank in the event of a claim.
  • A handling charge and an individual section charge will apply to each claim. Details on the charges are shown below.

Century’s charges under warranty claims Return to top

£25 handling, administration and return postage and packing charge (per claim) - UK only: we will supply a quotation for shipping to International destinations but strongly advise that you contact your Century country agent for guidance.

Plus

5% of the current Suggested Retail Price of the rod (per section, per claim) for tip and middle sections and 10% for butt sections.

How to make a claim Return to top

In the event of a claim you can either -

1. Inform the Century dealer from whom you purchased the rod and they will help you process your claim with us,

Or

2. Send your rod or damaged section(s) together with payment of the appropriate handling charge and an advice note including your full contact details - securely packaged to:

Century Composites Ltd,
58-59 Hutton Close,
Crowther Industrial Estate,
Washington,
Tyne & Wear,
NE38 0AH.
United Kingdom

You may send your payment by cheque, payable to Century Composites Ltd or by telephone us with your credit/debit card details.

Our telephone number is + 44 (0)191 4168200. Please print the advice note (Adobe pdf form), complete the details and enclose this with your rod section(s).

Download Printable Advice Note - PDFPDF File Icon

Product RegistrationReturn to top

You can also register on line and we recommend using the registration form on the Century website. Click here to register now.

General information Return to top

The original owner is responsible for the cost of carriage and insurance of the rod sections to Century Composites Ltd. Alternatively you may hand the sections to your Century dealer and we will arrange collection through the dealer.

  • Century will cover despatch and insurance charges in the UK. Separate quotations will be provided for return carriage outside UK
  • Century reserves the right to determine whether to repair or replace any product covered by this warranty
  • Where replacement sections are manufactured for use with the original there may be surface colour variations and in the case of cork – variations in texture and colour
  • The Century warranty does not cover consequential or incidental liability damages

© 2018 Century Game